How it works

Search and shortlist

Browse tutors by subject and level, from primary and 11+ through KS3 and GCSE to A-Level. Every tutor you see has already passed our full vetting, including an enhanced DBS check and a safeguarding interview.

Each tutor's hourly rate is shown clearly on their profile, so you always know the full cost before you request anything.

Request a session

Found the right tutor? Request a time that suits your family. Your card is authorised but not charged. We reserve the amount so the booking can go ahead the moment the tutor confirms.

The tutor confirms within 24 hours

If they confirm, your card is charged and the session is booked, with everything you need to join. If they decline or don't respond in time, the authorisation is released, you're not charged, and we suggest alternatives.

You're only ever charged for a session a tutor has actually committed to.

Learn online

At the appointed time, your child joins the session directly in the browser on our own platform, with nothing to download or install. Every session runs in our video room and is recorded for safeguarding, with a recording notice shown before joining.

Cancellations and refunds

Plans change. Cancel at least 24 hours before the session and you receive a full refund. With less than 24 hours' notice a partial charge may apply, as the tutor has held the time for you. If a tutor cancels, you're refunded in full.